Passionate about your pet and mad about you

FAQs

Can I use the practice without becoming a member?

Amity is a members-only veterinary service. We will only see non-members on an emergency basis which will result in an additional supplement fee

Do all new customers need a Complete Amity Consultation?

Yes, please click here for more information.

Do I need to pay for a membership to use your services and/or buy your products?

Yes, we are a members only practice. All our customers pay a membership fee for their pets. If you are not a member and require a vet, we will see you on an emergency basis.

Do I need to pay for the out of hours service?

All members have access to free telephone advice 24/7. If it results in an emergency callout, the charge for members is £300 and non members, £400. If you are an Exclusive Member, you are entitled to a single emergency callout.

Do I need to pay to use the facilities e.g. consultations, x-rays, surgical procedures?

Apart from the benefits included in the membership, any services provided and products obtained will be charged.

Do you have any services I can use without the membership as I would like to stay registered with my vet?

We offer lap spays, acupuncture and emergency consultations to non-members.

How do I know if this is the right one for me?

Great question. Please find out more about us by reading our content, our reviews and if you are still not sure, call us at 01626 247 888 so we can address your questions. Alternatively, you can book a Complete Amity Consultation and we can find out if we are a good fit or not. We are looking to have members for life, not a one-off transaction.

I have a bird. Is the membership only for cats and dogs?

No. We see exotics here and there are memberships for the other species too. Please click here for more information.

I have lots of pets but I only want to register one with you, can I do that?

Yes, you can register your pet that you would like the membership for. If you are wanting us to treat your other pets as well, you can invest in their membership then.

I have more than one pet. Does that mean that I have to pay more than one membership?

Yes, each membership is for each pet. If you are investing in more than 1 membership, subsequent memberships enjoy a 50% discount (half priced).

I only come to the vets as needed, why do I need a membership?

Just like how you are meticulous in choosing your vet, we choose our members too. A membership allows us to provide a service that you want and ensure we are a good fit. This is paramount to building a long lasting relationship instead of just a one off transaction.

Is the membership the same as insurance?

No, the membership allows your pet to be registered with Amity and use its facilities as required. We highly recommend insurance to ensure that finances need not to be a concern while treating your pets.

Is there a guarantee?

Yes, there is!

AMITY I-FEEL-BETTER GUARANTEE

We pride ourselves having the most stunning and awesome veterinary service (and we are constantly improving!) with the primary intention to help you and your pet beyond what usual vets would do. Our strength lies in helping pet owners feel better and relaxed. If you are not seriously feeling better and without doubt, more relaxed with us, we will refund every single penny you have spent on the membership. No hard feelings whatsoever!

It is too expensive. How can I afford it?

It is important for you to work with a vet that is within your budget. We offer three different memberships to suit different needs and budget.

My current vet does not have a membership scheme. Why do you have it?

Just like how you are meticulous in choosing your vet, we choose our members too. A membership allows us to provide a service that you want and ensure we are a good fit. This is paramount to building a long lasting relationship instead of just a one off transaction.

What are your prices like?

We do not compete or compare with other vet practices. The only question should be ‘are you getting the value for the price you are paying?’ Only you can answer this question. It is important for us that you see the value in our relationship.

What do I get for my membership?

Please click here for more information.

What if my pet is old and unlikely to last for a year, do I still need to pay for a year’s membership?

In that situation, we would advise that you pay monthly instead of paying a full year’s membership.

Why is it best to contact us before coming to the practice?

To enable us to serve you better, please let us know before you arrive by booking an appointment. You can book any appointments including weighing your pet or picking flea treatment here. Or simply ring us when we are open!

Why is it so expensive?

The only question should be ‘are you getting the value for the price you are paying?’ Only you can answer this question. It is important for us that you see the value in our relationship.

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Testimonials


Charlotte has given a really heart warming testimonial. She gives advice to anyone thinking about registering their pet at a Vets. "I think Amity is the perfect place for you to come. The team are really knowledgeable and friendly and really helpful. We've got no regrets coming here...and we are here to stay."

Here is the wonderful Shimara giving her testimonial on Amity Veterinary Care. "A true Vet. A real Vet. A kind, loving, heart - centered Vet. And the staff are amazing."

Here we have Carol, one of our lovely clients, giving a testimonial of Amity Veterinary Care. Time, reassurance, excellent treatment. "The team are absolutely wonderful... I wouldn't go anywhere else".

Services


Cardiology

Ophthalmology

Regenerative Medicine

General Procedures

Keyhole Surgery

Orthopaedics

Acupuncture

Hydrotherapy

Cat Friendly

Dog Friendly

Exotics

Passionate about your pet and mad about you