Imagine walking into a veterinary surgery where you are welcomed as family by your dedicated Personal Care Nurse who
stays with you from greeting to leaving – there is no queueing for one thing after another. The feel is professional yet personal, friendly yet unassuming and highly trained yet accessible. We are always ready to greet you and are pleased to see you.
It is a place created as an ideal; an experience for your senses. The decor is muted and natural and scented candles help promote a sense of calm. It is a place devoid of clinical feel where customers refer to it as ‘like a visit to the spa’ and ‘like something out of Country Living’. Barista style coffee, multiple flavoured teas and nibbles are served while you wait.
The humanity of pet ownership is embraced, looking holistically at creating a peaceful environment where you are reassured and comforted thereby making your pets feel more secure and less fretful.
There are separate consult rooms for cats and dogs and other small animals so that the rooms do not harbour the scent of what would be that animal’s natural predator. The consult rooms themselves are stripped of all extraneous equipment to avoid over-stimulation; it is just your vet, you and your pet.
Come and feel the difference.